Security

CPI places the highest value on the security of your data. We are continually updating security policies, training and technology to comply with HIPAA, the Gramm-Leach-Bliley Act, and the Interagency Guidelines Establishing Standards for Safeguarding Customer Information.

To allay your data security concerns, CPI controls risk in several ways:

• Guarded, locked production facilities
• Access controls to images and data on network servers
• Careful monitoring and restrictions to access the Internet, email, the internal network and files (password and login/logout procedures)
• Isolated networks and partitions for customer networks to secure data
• State of the art firewalls, anti virus, and intrusion detection, with regular updates of all patches and versions
• Document and data transfer through Virtual Private Network (VPN) or encrypted transmissions
• Backup and disaster recovery procedures to avoid data loss and minimize downtime.
• Routine destruction of documents and data after customer confirmation
• Background checks on all personnel.
• Security training and awareness program, and signed confidentiality pledges for all employees.

Each CPI office is housed in a secure building. Access to offices is restricted and monitored by company personnel. Company PCs do not include equipment for downloading or copying data, and we do not use portable production equipment.

CPI also maintains working arrangements with other data entry and data conversion firms in other parts of the world. In the event of an international episode or serious Internet interruption, we are capable of rerouting projects to partners without workflow disturbances.

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