CPI Data Services Your U.S. Partner for Global BPO Services
 
   
 
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Advantages

Superior Quality

Quality means entering all of your data from source documents without errors or omissions. Your data is captured with 99.95% or better accuracy, achieved with thorough planning, testing, staff training, technology, and quality assurance programs.

Testing - Thorough testing is performed before beginning full production to assure the final results are exactly what the customer wants.

Technology - Quality and productivity are improved using data entry validation tables, selection menus and lists, consistency formulas, and logic rules.

OCR - Optical Character Recognition (OCR) scanning technology is used for source documents with clear printing and consistent formats for fast, automated data extraction.

Double Entry Keying - Double-key data entry improves accuracy. Two independent data operators type the same data. The computer compares the results and notifies the operator of any errors.

QC Process - A quality assurance program is designed for each project, including random sample checking, proofreading, and computer based consistency checks. The QC plan also addresses production and delivery schedules.

Training - New and long time employees constantly receive job specific and general training to achieve high accuracy and high production. For the most complex projects, staff receives training to make decisions when entering data, such as identifying unique forms or searching a document to locate the correct information among possible fields or choices.

Great Prices

Data entry, indexing, file conversion, and many other document management tasks are very labor intensive. You take advantage of the lower labor costs available in our offshore facilities.

Fast Delivery

Our service center is located in one of the largest cities in China with a plentiful supply of well-trained technical workers. We turnaround output data within minutes for customers requiring instant processing, or 8-24 hour turnaround for projects requiring overnight processing. We process thousands of image documents each day and can easily expand staff or shifts to meet critical job deadlines.

Working Offshore

CompuPacific has customer service and project managers in Plymouth, Michigan and offshore production facilities in Mainland China. This gives you the advantage of local contacts for project planning and reporting and lower cost employees for the labor-intensive work.

Project Monitoring

For each project, CompuPacific sets up a Web based project management database. You can monitor progress from your office.

Guaranteed Security

CompuPacific strictly controls access to your data. Source data is only entered on our networks by supervisory personnel and cannot be copied. As requested, source documents can be returned, stored securely, or destroyed. We can use secure encryption techniques for data transferred via the Internet.


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