Rapid Transaction Processing

CPI Data Services uses manual and automated systems to quickly and accurately capture and process vital knowledge- and rules-based information, delivering it in the format and manner that best meets customer needs.

Providing continuous online and offline batch processing, CPI completes thousands of daily processing transactions – paper-generated, online, and voice-based – that typically involve:

• Mortgage and other credit applications
• Real estate title abstracts
• Tax, assessment, and court databases
• Bank and brokerage account statements
• Insurance applications and premium and in-force notices
• Medical claims (HCFA, UB, ADA, EOB, COB, Workers Compensation)
• Invoices, payments, and remittance advice
• Warranties, customer loyalty response cards, and marketing and customer surveys
• Tax returns

The CPI Advantage

Companies that utilize CPI's Transaction Processing Services realize many benefits:

• Rapidly processed data is available in the customer's system within minutes via secure remote access
• CPI's expertise in the health care, insurance, mortgage/real estate/title, finance, retail, and accounting industries
• Accurate, efficient, and top-quality data entry services (integrated OCR/ICR, with manual verification)
• The availability of back-up operations and disaster recovery centers

Quality Assurance

Continuous operator training and monitoring, random checks, regular business-rule updates and edits and other quality controls ensure:

• Processing decisions are accurate and flexible to meet each unique product or order
• Every irregularity is promptly reported and fixed
• All required volume is accounted for
• Databases are continuously updated
• Workflow is monitored to manage timeliness
• Regular reporting identifies trends for continuous improvement

Call toll-free at 1-866-485-9660 or email us to learn more about CPI's transaction processing services.