Scanning and Document Management Services

Retrieval Database

Online storage and retrieval service allows secure online access anytime to your data and images.

Your staff or customers can gain convenient, password-controlled access to document images from any computer. The secure, scalable storage and retrieval service lets you start and maintain a document management system without additional investment in hardware, software or IT personnel.

Benefits

• Reduce cost of records management
• Improve business processes and customer service with instant, online access to information
• Avoid having IT team manage growing data storage with scalable, no-maintenance alternative
• Comply with security regulations by relying on system with multiple security layers and automated audit trails of user activity, document history and records retention
• Assure disaster recovery with automated backups and duplicate recovery facilities
• Simplify storage with batch uploads of documents or scanning directly to site

Security

• 99.9% uptime guarantee
• Facilities, personnel and systems comply with SAS 70, European Union Safe Harbor policies, HIPAA, GLBA, SOX
• Closed network doesn't allow outbound connectivity
• All systems and redundant firewall clusters monitored constantly
• Intrusion-detection technology monitors access
• Third-party penetration tests performed routinely
• SSL (Secure Sockets Layer) encryption of network communications
• Access to edit, copy and print can be set at enterprise level, group level, user level, project level and document level
Load-balanced, fully redundant web server clusters and elaborate backup systems ensure data integrity, reliability and fast response

To learn more about our retrieval database services, call toll-free at 1-866-485-9660 or email us.