Title / Mortgage Services

Title / Mortgage / Real Estate Processing

CPI's BPO agents have deep experience processing transactions and data research for the title, mortgage and real estate industries. Our back-office services include:

  • Document review and typing
    Report preparation, including Owners and Encumbrance, Foreclosure, Legal/Vesting, tax, lien, judgments, etc. Experienced staff reviews abstractor notes and attached documents to verify the chain of title, name and legal description consistency, and document legibility. Problems are escalated to the abstractor for correction. Data is accurately typed via online systems, XML, or proprietary formats. TAT in 2 hours or less.
  • Tax search and typing
    Online search, phone calls, and fax/mail to tax jurisdictions for assessment data and current/delinquent tax status, tax sales, parcel changes, verify addresses, or send your search documents for fast and accurate typing.
  • Commitment preparation
    Complete review and capture of essential data for commitments – easements, restrictions, encumbrances, tax status, and other conditions are completed for the commitment report
  • Document retrieval
    Online search for new recorded documents, releases, assignments, tax payments, etc. to support your abstract and review. Confirm document recording or monitor updates, including tax payments, delinquent sales.
  • Plant development and maintenance
    Developing the title plant database to your specifications and maintaining with day-forward posting for all document types (real and personal property, courts/liens, commercial UCC). Data is verified against local databases of subdivisions/surveys, lot/block/unit ranges, document types, and names. All name and geographical indexes are provided.
  • Document preparation, scanning, and quality review.
    Correct out of sequence file numbers, missing pages, illegible or damaged images. Stapling all pages for the document or linking for full document and related document retrieval.
  • On-line real estate market research/mail list preparation
    Daily review of public document web sites to capture new data about property sales and transactions (newly recorded mortgages, deeds, liens, etc.) for direct mail and sales call lists.
  • Hazard policy tracking
    Receive and capture data from renewals, cancellations, past-due notices, reinstatements, deletion of interest, etc.
  • Mortgage file post-closing audits
    Detailed review of loan documents to assess that the file is complete, dated, and signed per requirements. Index the file by document type, delete duplicate copies, staple multipage documents, report missing required files.
  • UCC database maintenance/retrieval
    Indexing or searching commercial lien registrations for credit checks and lien/release status.

Benefits of partnering with CPI Data Services

  • Rapid, Reliable Turn-Around - as quickly as 1 hour or less
  • Experienced staff available 24/7
  • Reduced Costs - Save 50%
  • High Accuracy levels; World-Class quality and security systems
  • SAS 70, ISO 90001 and ISO 27001 certified
  • US Company with project managers in Michigan for project set up and problem solving

Contact us about our title services online or call us toll-free at 1-866-485-9660.

BPO Services

Rapid Transaction
Processing

Data for your workflow is processed during three shifts daily to meet critical on-time needs

Voice
Inbound/Outbound

Experienced CPI call center personnel for processing mortgage/title, direct marketing, surveys, and more

Rapid Processing
Highest Accuracy
Find Out More
Call 866-485-9660 or
Contact Us Online