Project

On-line Data Entry. CPI works with clients via remote data entry (access via Citrix platform) to capture customer relationship and response card data. The cards include partially handwritten data, including name, address and personal information, as well as marked response surveys of shopping and product preferences.

Volume: 5000 cards per day

Turnaround: 12 hours, continuous since 10/03

Project

Remote verification of OCR from health insurance claims. CPI staff connect through remote verification modules to inspect, verify and correct critical fields or fields that do not pass OCR confidence tests.

Quantity: 250,000 per month

Turnaround: 12 hours, continuous since 2003